Help with a Federal Agency

Federal Office Building entrance with columns

If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, our office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.

Residents of the 5th Congressional District of Connecticut can contact us for assistance in dealing with Federal agencies. In order to better serve you, this form will generate a printable page that you should sign and mail to our office.

Please include all pertinent information and claim numbers in your correspondence—such as:

  • Your Social Security number for a case involving Social Security;
  • VA claim number for a case with Department of Veterans Affairs;
  • Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
  • Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
  • Copies of any related documents or correspondence that you may have from the agency involved;

What my office can do:

  • Help you communicate with federal agencies
  • Request information or status report on your case
  • Request that an agency consider or reconsider your case
  • Submit an inquiry with a federal agency on your behalf
  • Help you obtain basic information from a federal agency

What my office cannot do:

  • Force a federal agency to act in your favor or speed up your case
  • Provide legal advice or recommend an attorney
  • Overturn or influence matters involving private businesses
  • Intervene with state issues. My office cannot overturn or influence matters under jurisdiction of local or state governments. If your issue involves state or municipal agencies, please contact your state legislators or contact the state agency directly.
  • Intervene in judicial matters. My office cannot legally get involved with pending litigation, including questions about criminal trials or imprisonment, child custody issues, deportation proceedings and civil lawsuits. My office cannot overturn or in any way influence a court's decision.

Please Note:

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.
We must have your signature to proceed with this type of request. 

Authorization Form

General Privacy Release Form
Immigration Privacy Release Form

Resources:

Report a Social Security Phone Scam: https://oig.ssa.gov