Tropical Storm Isaias Resources

Outages:

The latest information from Eversource can be found on their website, Twitter, or Facebook pages. If you are experiencing an outage you can call Eversource at 1-800-286-2000, or text ‘OUT’ to 23129, or report it here. For your safety, please stay far away from any downed wires and report them to 911.

For the latest information from your local municipalities, please visit their social media pages or websites. Many municipalities have set up charging stations, so please visit their pages for updates.

Shelter:

If you are in need of emergency shelter because of damage to your home caused by Tropical Storm Isaias please contact CT Red Cross by calling 877-287-3327.  

Food Safety:

If you have experienced a power outage, the U.S. Food and Drug Administration recommends the following when it comes to food safety:

  • The refrigerator will keep food cold for about 4 hours if it is unopened.
  • A full freezer will keep the temperature for approximately 48 hours (24 hours if it is half full) if the door remains closed.

For more recommendations from the FDA when it comes to food safety during power outages and flooding please visit their website here.

Generator Safety:

If you are using a generator while waiting for your power to be restored, please be careful and watch for carbon monoxide poisoning. Here are some safety tips from the Center for Disease Control:

  • Never use a gas range or oven to heat a home.
  • Never leave the motor running in a vehicle parked in an enclosed or partially enclosed space, such as a garage.
  • Never use a generator, pressure washer, or any gasoline-powered engine inside your home, basement, or garage or less than 20 feet from any window, door, or vent. Use an extension cord that is more than 20 feet long to keep the generator at a safe distance.
  • When using a generator, use a battery-powered or battery backup CO detector in your home.
  • Never run a generator, pressure washer, or any gasoline-powered engine inside a basement, garage, or other enclosed structure, even if the doors or windows are open, unless the equipment is professionally installed and vented. Keep vents and flues free of debris, especially if winds are high. Flying debris can block ventilation lines.
  • Never use a charcoal grill, hibachi, lantern, or portable camping stove inside a home, tent, or camper.
  • If conditions are too hot or too cold, seek shelter with friends or at a community shelter.
  • If CO poisoning is suspected, call 911 or your local Poison Control Center at 1-800-222-1222, or consult a health care professional right away.

More information from the CDC can be found here.

Beware of Scammers:

After storms, scammers often try to take advantage of people who need contract work done. Here are some tips from the Connecticut Department of Consumer Protection (DCP) urging residents to be cautious when hiring contractors for repairs:

Avoid doing business with someone who:

  • Requires that you pay in cash, by wire transfer, or in any form of untraceable payment;
  • Refuses to offer you a contract in writing (contracts are required by law in the State of Connecticut);
  • Offers you an incredibly low cost for work that needs to be completed, under the condition that you commit immediately;
  • Knocks on your door, or otherwise solicits business specifically from you (instead of you going to them);
  • Does not provide references; and
  • Will not provide proof of their credentials.

Before you commit to a contractor, you should:

  • Ensure that a contractor has the appropriate credentials for the work they’re performing by visiting elicense.ct.gov;
  • Check references, and specifically request references from those who have had work done similar to what you need done. (For example, if you need your windows replaced, get a reference from someone who has also had their windows replaced);
  • Get quotes from multiple contractors;
  • Make sure you have a written contract, read it in its entirety, and ask any questions you may have before signing; and
  • Be prepared to pay in a traceable form like check or credit card.

CT DEEP Warning:

*Please note the CT Department of Energy and Environmental Protection has issued a warning, advising residents against contact recreation in the Connecticut River over the next 48 hours due to a sewage release in Massachusetts. More information can be found here.