Opportunities

SUMMARY:

The Staff Outreach Assistant greets visitors, answers the telephone and answers constituent requests for general information, and other inquiries. This position also monitors delivery and pickup of materials, maintains the front office, and assists with various outreach duties.

This position will be based in the District Office located in Waterbury, CT.         

ESSENTIAL JOB FUNCTIONS:

• Answers and screens telephone calls for the Congresswoman and other staff members;
• Greets and screens visitors;
• Assists persons who have appointments with the Congresswoman or other staff members and works closely with the Chief of Staff/District Director to ensure that the Congresswoman’s appointments are on time;
• Maintains literature for the district office for distribution to visitors;
• Signs for deliveries and forwards all materials delivered to the office to appropriate staff in a timely manner;
• Maintains office equipment and office supply inventory;
• Maintains the office answering machine or voice mail;
• Ensures that requests for assistance are directed to the appropriate staff member in a timely manner;
• Opens, scans and logs in mail;
• Performs general typing and administrative assignments;
• Sends, receives, and distributes materials via scanner (IQ system);
• Assists in the office Commendations & Greetings program by accessing assignment database, preparing and printing materials, maintaining data and files.
• Assists staff with Congressional competitions & events;
• Informs the Congresswoman and the District Director of all happenings in his or her assigned issue areas by screening district media sources and interacting with constituents;
• Assists with the preparation of weekly reports for the Congresswoman and staff on outreach activities
• Maintains a good working relationship with the Congresswoman, staff and constituents;
• Accepts performance-based criticism and direction;
• Meets attendance requirements as established by the office;
• Ability to work cooperatively and courteously with others;
• Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner;
• Works well under pressure and handles stress;
• Works a flexible schedule including long hours, nights, and weekends; and
• Performs other duties as assigned.

Women and minority candidates are strongly encouraged to apply. Interested parties should email a concise cover letter including salary requirements, a resume, and two references in a single PDF to ct05jobs@mail.house.gov with the following subject line: Full name – Staff Outreach Assistant. No phone calls or walk-ins, please.